Terms and Conditions
Welcome to Divine Cleaning Diva! By using our services, you agree to the following terms and conditions. We are committed to providing you with the highest quality cleaning services for your home, office, or boutique. Please read these terms carefully to ensure a smooth and enjoyable experience.
What services do you offer?
Our team specialize in cleaning for commercial as well as residential spaces. We do deep cleaning ,basic cleaning,move in/out cleans, weekly/bi weekly/monthly cleans,and office cleans.
How do I book a cleaning?
You can book your clean and get a free quote thru my wesite, the email provide or call/sms with the number provided
What is your cancellation policy?
We understand that life happens, and schedules changes. To ensure fairness to both clients and our team we have the following cancellation policy:
NOTICE REQUIREMENT: clients must provide at least 24 hour notice for cancellation or rescheduling.
LATE CANCELLATION: cancellation made within 24 hours of the scheduled appoinment will incur a 50% service fee to compesate for lost time and resources.
EMERGENCY EXCEPTIONS: If you need to cancel due to unforeseen circumstances, please contact us as soon as possible and we will assess the situation on a case by case basis
What payment methods do you accept?
We can send you a daily or by contracted invoice. We also accept payments via cashapp and zelle.
Customer Responsibilities
As a valued customer, we ask that you provide access to the areas to be cleaned and inform us of any specific requirements or concerns. Your satisfaction is our priority!